Shipping Policy — Rudoloo

Last updated: November 10, 2026

At Rudoloo, we are committed to providing safe and reliable shipping services to our customers worldwide. Since our products are custom-made, each order goes through a dedicated production process before being shipped.

This Shipping Policy outlines our order processing, production times, estimated delivery times, and shipping conditions.

1. Shipping Coverage

We offer international shipping to all countries where the transportation and delivery of our products are legally permitted.

Shipping is free of charge, regardless of the destination.

2. Order Processing

All orders are processed on the same day that the customer's payment is successfully completed and confirmed.

Orders placed on weekends or public holidays may begin processing on the next available business day, depending on operational availability.

3. Custom Product Manufacturing

As our products are custom-made, each order requires a dedicated production period before shipment.

Production takes approximately 7 calendar days, starting after the order has been successfully processed.

This production period allows us to prepare and customize each product before it is dispatched.

4. Shipping and Delivery Times

Once production is complete, the order will be dispatched.

The estimated shipping and delivery time is 10 to 20 days, depending on the customer's location and external factors such as customs procedures, local postal services, or logistical delays.

Therefore, the total estimated time from order placement to delivery is approximately 17 to 27 days, excluding any additional delays caused by external circumstances.

In exceptional circumstances, including international holidays, strikes, customs inspections, adverse weather conditions, or unusually high shipping volumes, delivery may take longer than expected.

5. Order Tracking

Once your order has completed production, been shipped, and tracking information becomes available, a tracking number will be sent to the email address provided by the customer during checkout.

6. Shipping Address

The customer is responsible for providing a complete and accurate shipping address when placing an order.

Rudoloo is not responsible for delays, failed deliveries, or lost packages resulting from incorrect, incomplete, or inaccurate shipping information provided by the customer.

7. Customs, Taxes, and Duties

For international shipments, the customer is responsible for any customs duties, import taxes, fees, or charges that may be imposed by the destination country.

Rudoloo is not responsible for delays caused by customs inspections, clearance procedures, or other customs-related processes.

8. Delays Beyond Our Control

Although we work to ensure that orders arrive within the estimated timeframe, we cannot guarantee an exact delivery date due to circumstances beyond our control, including weather conditions, international logistics disruptions, customs procedures, carrier delays, or periods of high demand.

9. Contact Us

If you have any questions about this Shipping Policy, please contact us:

Rudoloo
Email: atenciones24horas@outlook.com
Phone: +34 637 78 24 46
Website: https://rudoloo.store